Returns & Exchanges

At Mystic Perfume, we want you to be completely enchanted by your signature scent. If a fragrance doesn't resonate with you, we offer a 30-day return window for items in their original, unopened packaging.

1

Initiate Your Request

Contact our concierge team at [email protected] with your order number and the reason for your return.

2

Prepare Your Parcel

Carefully pack the unopened perfume bottle in its original box and protective sleeve to ensure it remains safe during transit.

3

Ship It Back

Affix the prepaid shipping label provided by our team and drop the package off at any authorized courier location.

4

Receive Your Refund

Once our alchemists inspect the returned item, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing